Returns & Exchanges
We want you to rest easy knowing that if your Snooze Band isn't the perfect fit for your sleep routine, you can return it within 30 days of delivery. Our goal is to ensure you achieve the deep, restorative sleep you deserve with a completely risk-free trial period.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the Snooze Band in its original packaging, ensuring all charging cables and accessories are included to qualify for a full refund.
Ship Item Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing